Ask the expert

When will I receive my contact lenses?

Answer: 

Once you've chosen your lenses the website will show how long your order's expected to take based on your product selection and prescription.

The length of time is also influenced by how quickly we are able to verify that you have a valid contact lens specification that matches your order.

If you need to send your prescription to us, a timely response will ensure a faster delivery.

Ask an Expert

Ask the Expert

Use our live chat option to speak to one of our qualified optometrists or audiologists

Ask the Expert

Contact Us

If you still need further assistance, please contact our customer service team who are happy to help with your query. You can use the options below to get in touch.

Contact us online

Email us

Use our contact form to let us know how we can help and we’ll get back to you as soon as possible.

Contact form

Online Chat

Our live chat experts are on hand to assist with any queries you have. We are available 9am-10pm daily, including weekends.

Contact your nearest Specsavers

You can contact your nearest Specsavers store and our team will be on hand to help with any questions or queries you may have. This can be done in person or by calling the store. You can find your nearest store using the store locator below.

Find your nearest store