Live chat

Use our live chat functionality by clicking the green "Chat with an expert" button at the right hand side of this page.
(Available 9am-10pm daily, including weekends*)


Our expert optometrists and audiologists are ready to answer your questions 7 days a week on our Facebook group.

Use our helpful FAQs

We've created a list of FAQs and answers, so you can find the answer to your question quickly. 

If you need more help, you can contact us by searching for you nearest store and giving them a call. 

For customer service related queries, please see our customer care page and fill in the form. 

*If the chat box does not appear it means our experts aren't available at that time