Ask the expert

Ask an expert

Our experts are here to provide information and support for non-urgent sight and hearing health questions. For anything urgent please call 111.

For customer service related queries, please see our Customer Care page here.

There are a few ways you can ask our experts eye and hearing health related questions:

  • Use our live chat function by clicking the green "Chat with an expert" button at the right hand side of this page.
  • Head over to our Facebook group to post your question.

Please note - The live chat function will appear when our experts are available to respond to eye health queries between 9am and 10pm Monday to Sunday.

More help in store

If you need more help, you can contact us by searching for your nearest store below. Just type in your postcode, city or town.