Ways to get your questions answered
*If the chat box does not appear it means our experts aren't available at that time
If you’re not comfortable coming into store at the moment, our experts are still here to help answer any non-urgent sight and hearing health questions you may have. For anything urgent please call 111.
Use our live chat functionality by clicking the green "Chat with an expert" button at the right hand side of this page.
(Available 9am-10pm daily, including weekends*)
We've created a list of FAQs and answers, so you can find the answer to your question quickly.
If you need more help, you can contact us by searching for you nearest store and giving them a call.
For customer service related queries, please see our customer care page and fill in the form.
*If the chat box does not appear it means our experts aren't available at that time