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I haven’t received my Easycare pack, how long should this take to arrive?


You should receive your pack on the expected delivery date, this can be found on the letter that comes with your previous delivery. You will also receive a text message (where a mobile number has been supplied) or email confirmation once your pack has been dispatched. If you haven’t received your pack within 7 days of your expected delivery date please contact us here.

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Speak to one of our qualified optometrists or audiologists

Ask the Expert