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I haven’t received my Easycare pack, how long should this take to arrive?

Answer: 

You should receive your pack on the expected delivery date, this can be found on the letter that comes with your previous delivery. You will also receive a text message (where a mobile number has been supplied) or email confirmation once your pack has been dispatched. If you haven’t received your pack within 7 days of your expected delivery date please contact us here.

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