With our hearing aid aftercare package, you have access to a range of products and services that will ensure we’re taking good care of your hearing aids and ear health. Let’s take a look at what’s included.

A full hearing check and assessment

The first step is for our accredited audiologists to have a thorough check of your hearing in store. This will provide the basic information we need to determine if a hearing aid would be beneficial. Rest assured we don’t suggest hearing aids if you don’t need them and we won’t recommend models that don’t suit your hearing loss or lifestyle needs.

If you decide to go ahead with purchasing a hearing aid, we’ll do a thorough hearing assessment which helps us determine the style and model of hearing aid you prefer/require and then programme it to your exact requirements. We’ll also ask you some questions to make sure the hearing aid you choose works with your lifestyle too.

Two digital hearing aids

Offering the latest hearing technology through our own Specsavers Advance and branded ranges, our hearing aid ranges are produced by world leading manufacturers – but come with a Specsavers price tag. Our prices are always for two hearing aids.

Aftercare Included

For your peace of mind, after you’ve bought your hearing aids, we will be on hand whenever you need assistance with them. We want to make sure you are fully supported on your journey with us, you are also free to visit us for advice on your overall ear healthhearing aid maintenance and any adjustments to your hearing aid settings.

Four years’ supply of batteries

For non-rechargeable hearing aids, you’ll need to change your hearing aid batteries. With our aftercare service, you have access to a four-year supply of batteries at no additional cost, so you never miss out on the sounds that matter the most.

Choice of colours and fitting styles

From invisible to discreet receiver-in-canal styles, there’s something to suit every style and hearing loss. Our hearing aids are available in a range of colours to blend into your hair or skin tone, or you can go bolder with fashionable metallic styles available on some models.

100-day money-back guarantee

We want you to feel confident with your purchase, to be able to try the latest technology and realise how much benefit a new pair of hearing aids can bring to your life. To do that, you need to wear them, which is why we offer a 100-day money-back guarantee (the hearing aids must be in the same condition as how they were sold with all packaging and accessories intact)**.

Terms and conditions apply

Four-year warranty on aids and wireless accessories

We offer repairs for your hearing aids and wireless accessories (like TV streamers) at no charge for four years from the date of purchase.

Our hearing aid warranty also covers your hearing aid(s) and wireless accessories, against malfunction, breakdown and faulty workmanship.

Pre-fit wax removal*

When you come in for your hearing assessment, we’ll see if you need wax removal before your hearing aids are fitted to make sure your ears are clear and ready. If you do need wax removal, we’ll give you a voucher worth the cost of earwax removal to go towards your hearing aids. Available for private customers only.

Remote Assistance (RemoteCare and remote fine-tuning)

If you are in need of hearing advice or support, we can provide you with a RemoteCare appointment service either as a phone or video call between you and one of our audiologists.

We also provide a remote fine-tuning service where we can remotely change the settings of your hearing aids through your mobile phone, meaning you don’t need to come to the store to have small adjustments made to your devices. Making it a safe and convenient way to alter your hearing aids.

Terms and conditions

Free advice on how to use your hearing aids, free basic maintenance, free replacement batteries and fully trained teams available in store to help.

* Voucher entitles you to a refund of the £60 wax removal service fee when you buy hearing aids. Wax removal service fee paid at the time of that appointment and refunded to you at time of purchase of hearing aids. Valid for one month from date of wax removal appointment. Voucher applies to named person and at the named Specsavers store only. Present voucher at time of buying hearing aids. Cannot be exchanged for cash or used with any other offers. Not applicable to customers entitled to a free NHS-funded hearing test or NHS funded hearing aids.

** From date of fitting.