Easycare contact lens package
What does the easycare package include?
Free Lensmail delivery
Free replacement lenses*
One free pair of glasses from our £45 range, including standard single-vision lenses**
A dedicated UK-based contact centre
Eye tests for customers not entitled to a free NHS-funded eye test***
*Up to 2 free easyvision or Acuvue® monthly disposable contact lenses to replace lost or damaged lenses only.
**easycare customers entitled to one pair of free or discounted glasses every two years. Cannot be exchanged in whole or part for cash. Additional charge for other lens options – see Clear Price leaflet for details.
***Customer becomes eligible for sight test after 28 days. No refund is available for eyecare already provided. All easycare benefits are redeemable only by named person on easycare scheme. Valid until your membership ceases by either the expiry of your annual subscription or the cancellation of your direct debit payments. A record of the redemption of these entitlements will be held in your sales history. Some prescriptions require specialist lenses available over the counter only; please ask your optician.
Easy, postal deliveries
Life’s busy enough without having to find the time to collect your lenses from store. That’s why as part of our easycare package we offer Lensmail – our free delivery service. Just tell us where you’d like your lenses sent, and we’ll send them to you automatically at the end of your cycle, so you’ll never be without.
How to contact Lensmail support
If you have any queries or issues, such as:
- You’d like to change your delivery address
- You haven’t signed up for Lensmail but would like to receive the service
- Your contact lenses haven’t arrived
- Any other queries
Please feel free to get in touch with us. Just complete our online form below and one of our representatives will contact you within 48 hours of receiving your enquiry. We apologise for any delay in response over the weekend.