What is your replacement policy for damaged or faulty lenses?
Answer:
We will replace, free of charge, or issue a full refund for any faulty goods. Replacements are limited to the same quantity and specification as the original order. Please contact our Customer Service department on 0808 172 00 72 or complete our online form. Our full returns policy is detailed in the Legal Policy section.
We recommend you seek professional advice if you are concerned about your eye health
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