What happens if I lose my hearing aids?
We recommend to all our customers that you should get your hearing aids insured as soon as possible after purchasing them.
If you do lose one or both of your hearing aids and want to purchase replacement(s), please contact your local store who will advise of the cost and process for replacement.
Please note that this is for private hearing aid purchases only, please contact your local store for support should you lose an NHS hearing aid.
Contact Us
If you still need further assistance, please contact our customer service team who are happy to help with your query. You can use the options below to get in touch.
Contact us online
Email us
Use our contact form to let us know how we can help and we’ll get back to you as soon as possible.
Online Chat
Our live chat experts are on hand to assist with any queries you have. We are available 9am-10pm daily, including weekends.
Contact your nearest Specsavers
You can contact your nearest Specsavers store and our team will be on hand to help with any questions or queries you may have. This can be done in person or by calling the store. You can find your nearest store using the store locator below.