Is there a minimum order value and how quickly can I get my vouchers?

The minimum order is five eVouchers, excluding Premium Club. An order can be made up of a variety of different products. On receipt of payment, eVouchers will be uploaded to your online portal and the primary account holder will be sent an email to advise of this.

Do eVouchers have an expiry date?

Yes - but any unused vouchers can be replaced or refunded, as long as we are notified within 60 days after the expiry date.

How long are the eVouchers valid for?

They are valid for 12 months from the date of purchase.

How do I pay for eVouchers?

There are three payment methods: BACS, cheque or credit card.

How can I keep track of the vouchers I’ve allocated to my employees?

By using the eVoucher report functionality within the designated online portal.

What happens if I lose my eVouchers?

eVouchers can be reprinted or re-sent.

Do I have to use a specific Specsavers store?

You can visit any UK Specsavers store. There are now more than 970 to choose from, many of which are open seven days a week, including late nights.

Why choose Specsavers eyecare at work?

More than 1 in 3 people who wear glasses in the UK buy them from Specsavers. With more than 970 stores around the UK and the Republic or Ireland, we are ideally placed to meet your requirements, wherever your business is located, no matter what size. Many thousands of corporate clients enjoy the benefits of having Specsavers as their nominated eyewear supplier. Our eVouchers are simple to use, offer great value for money, and they can be redeemed against any frame styles in store.


As an employer, what is my legal obligation for DSE users?

You are responsible for the funding of an eye examination and the cost of basic spectacles, if required for DSE work.

Should I be supplying bifocal and varifocal glasses to an employee that uses the computer?

One of the most confusing areas of the DSE regulations concerns bifocals and varifocals. These lenses can be unsuitable for DSE work, as it is not always possible to see the screen clearly without lowering or raising the head, which can lead to other associated problems, such as neck pain. The basic requirement is then to provide single-vision glasses suitable for viewing a screen at the appropriate distance.

How often should an employee have an eye examination?

Usually every two years. However, there may be occasions where more regular checks are required. This could be down to the individual’s family ocular history, for example glaucoma, or some other form of ocular disease. Therefore, based on clinical judgement, the optometrist will recommend retest dates as appropriate.

As an employer, am I legally obligated to provide eyecare?

Yes – under the Health and Safety (Display Screen Equipment) Regulations 1992, that came into force on January 1993, you are legally obliged to provide eyecare to certain parts of your workforce. These regulations deal with the suitability of workstations, the daily routines of workers, and the provision of eyecare or staff members.

Does this package cover glasses for driving?

This is a specific DSE package. Please see our package for driving.

Do I need to book an appointment, and if so, how quickly can one be secured?

It’s highly recommended to book an appointment. You will be able to secure an appointment typically within one week, but often more quickly. As a reminder, we will make a courtesy call and/or text you 24 hours before the appointment.

If I request an appointment outside my usual retest cycle, does my employer have to fund this?

Yes - under the current legislation you are entitled to request an eye examination at any time if you feel your eyes have been damaged or strained, or if you have suffered headaches as a consequence of computer work.

Will my glasses include an anti-reflective coating?

No - there is no legislative requirement for this. However, you can request for this lens treatment when in store. This is a personal extra and payable at point of transaction.

Do I have to choose my glasses on the day of my eye examination?

When booking your eye examination make sure you allow enough time to choose your frames.

How do I book an appointment?

You can book an appointment online, by phone or you can book in-store if you are passing by.


What specification are your prescription safety glasses?

BE EN 166. CR39 and toughened glass are tested to ‘increased robustness’ specification (this is symbolised by an ‘S’ in the engraving). Polycarbonate is tested to ‘high speed particle – low energy impact’ specification (this is symbolised by an ‘F’ in the engraving).

Do your glasses come with polycarbonate lenses?

Our prescription safety glasses include CR39 standard single-vision lenses with a scratch-resistant treatment as standard. Polycarbonate lenses are available at an extra cost.

Can my employee use Safety Eyewear eVouchers in exchange for everyday glasses?

No - Safety Eyewear eVouchers can only be redeemed against the safety eyewear range in store. For every day glasses Optical eVouchers would be the best option.

Is there an additional cost for multifocal lenses?

Yes - it costs £36.81 for Standard bifocal and Standard varifocal lenses. The employee has the option to upgrade at their own cost, to Premium, Elite or Tailormade lenses.

Do you offer plastic frames for industries that require them?

All our safety frames are available to view here.

Am I able to upgrade prescription safety glasses at my own cost?

You will be able to upgrade bifocal and varifocal lenses. This is a personal extra and payable at point of transaction. You are not allowed to add any extra tints or treatments.

Should my safety glasses break, can I get them repaired in store?

In order for us to comply with our BSI Kitemark licence (in respect to BS EN166 – Personal Eye Protection), all repairs must be tested for compliance to the aforementioned standard, carried out at our designated manufacturing site. The typical turnaround time for repairs is five working days. Every pair of prescription safety glasses holds a one-year warranty, free.

Can I use my existing prescription for a new pair of prescription safety glasses?

Yes - so long as it’s less than one year old. It’s advisable to have your eyes tested as close to the supply of prescription safety glasses as this should give maximum usage.

How long before my glasses will be ready?

Approximately ten working days, and sometimes sooner.


Can Optical eVouchers be used towards bifocal or varifocal lenses?

Yes. There are Bifocal add-on vouchers at £50 each and Varifocal add-on vouchers at £40 each. Alternatively, should the employee wish to upgrade themselves, this can be done in store at the point of transaction, at their own expense.

How many frames are there in the £50 range?

There are more 60 frames to choose from.

Can I use my Optical eVoucher in conjunction with other offers in store?

This eVoucher can be used in conjunction with many in-store offers, including our popular 2 for 1 offer.

Are my family eligible for a discount?

Premium Club is a £20 discount from the £100 frame range or above. Premium Club £20 eVouchers are available for family and friends and apply to selected instore offers only. Cannot be used with over-60s discount, student discount, the sale or easycare.

How quickly will I get my eVouchers?

eVouchers will be made available to your employer on receipt of their order and payment.

Do I have to use a specific Specsavers store?

You can visit any UK Specsavers store. There are more than 970 to choose from, many of which are open seven days a week, including some late nights.


What is the legal eyesight requirement to be able to drive?

The basic requirement is that you must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres. You must also have an adequate field of vision – your optician can tell you about this and do a test.

As an employer, do I have to provide eye tests for company drivers?

While employers are not directly compelled to take responsibility for the vision of employees who drive at work, employers have to look at their obligation under the Health and Safety at Work Act 1974. This stipulates that they are obliged to ensure, so far as reasonably practical, the health and safety of all staff while at work and that others are not put at risk by employees’ work-related driving activities.

Is there a way of recording when my drivers are due an eye test?

Yes – with the eVoucher portal this will be recorded from the first visit.

How much would it cost to provide an eye test and basic glasses for my drivers?

With the driver’s voucher, just £35. This will include a full eye examination plus up to £65 towards selected glasses*. *Priced £100 or more, fitted with standard CR39 single-vision lenses.

Are there any health issues that may affect my ability to drive safely?

Yes – diabetes, epilepsy, heart disease and age-related macular degeneration (AMD), to name a few. Many health conditions need to be reported to the DVLA – see the DVLA website for more information.

I drive professionally. How often do Specsavers recommend that I have my eyes tested?

Typically, every two years.

Can prescription sunglasses be made for driving?

Yes – please speak with the optician during your appointment about frame options.

Do I have to use a specific Specsavers store to obtain my glasses for driving?

You can visit any UK Specsavers store. There are more than 970 to choose from, many of which are open seven days a week, including some late nights.