Privacy and Security

Is this a secure site?

Yes. Our secure socket layer server (SSL) is the proven industry standard and is among the best software available today for secure e-commerce transactions. It encrypts all of your personal information so that it cannot be read as the information travels over the Internet.

Do you store my credit/debit card details online?

No. We do not capture, hold or store your credit or debit card details on our systems. Our checkout process is externally hosted by a secure, specialist payment gateway that communicates directly with your card provider. All we hold is the last 4 digits to simplify the process when you come to re-order.

Can I remove, correct or change my Personal Information?

Yes. You can amend your details yourself by signing in to Your Account or you can notify us at customerservice@specsavers.co.uk that you wish to remove or have changes made to your personal information.