Is Specsavers online a secure site?

Yes. Our secure socket layer server (SSL) is the proven industry standard and is among the best software available today for secure e-commerce transactions. It encrypts all of your personal information, including your name, address and credit or debit card number, so that it cannot be read as the information travels over the Internet.

How secure are my payment details?

Very secure. We do not process your payment on this site; our checkout is a specialist externally hosted payment gateway which authorises the payment directly with your bank or credit card provider. Specsavers do not hold, store or retain your payment details - all we keep is the first and last 4 digits of your credit or debit card in the event of any queries and, if you choose to register, to make re-ordering easier.

Can anyone access my Specsavers online account?

No. Your information is securely encrypted. It is not available for use in future orders unless you register with a password and use this password every time you access your account.

Can I remove, correct or change my personal information?

Yes. You can amend your details by signing in to your account, or you can call 0808 172 00 72 or complete our online form and tell us that you wish to remove or have changes made to your personal information.