Specsavers home eye tests
Our team of mobile opticians provide a comprehensive eyecare service to those who cannot get to one of our stores unaccompanied.
All of our visiting opticians are fully experienced in conducting eye tests at home, so you can be sure you, or someone you care for, will receive the same care and attention you’re used to. Safety remains a priority so we are following the College of Optometrists’ and NHS England's guidelines regarding PPE.
What happens in a home eye test?
At-home eye tests are very similar to the ones we do in-store, just with a few adjustments and specialist equipment to make them home-friendly.
Before the test
We’ll give you the name of your optician before your visit so that you know who to expect.
Once they arrive, they’ll decide on the best area in your home for the test to take place.
If you have mobility issues or are bedbound, then the test can be done wherever you are most comfortable.
During the eye test
Your optometrist will then carry out several tests to assess your vision, as well as check the overall health of your eyes by testing for specific eye conditions like glaucoma and diabetic retinopathy.
Choosing your glasses
Once your eye test is complete, the optometrist will tell you whether you need to begin wearing glasses or update your current glasses prescription. They can talk you through our range of frames and lens options and help you decide on your perfect pair of glasses, and how to benefit from any offers that may be available to you.
Your glasses delivery
Your new glasses will be individually made to your prescription and should be ready within 21 days. As soon as they’re ready for you, we’ll be in touch to schedule a convenient date for your delivery and fitting visit.
Aftercare services
At the end of your visit, you will be given a local home visits number, should you need any further help in the future.
If you have any concerns with your new glasses, our 100 days ‘No quibble, no fuss’ policy applies for at home visits the same as it would in-store.
Are there any costs associated with a home eye test?
- If you are eligible for NHS funded home eye tests, Specsavers home eye tests are free.
- If you are not eligible for an NHS home eye test, we offer private home eye tests.
For most customers, there is an additional, non-refundable fee of £30 for sales of glasses carried out in a home environment. This fee covers the increased cost of an experienced member of our team hand-delivering your glasses to your home, making any adjustments and checking that you’re happy with your purchase - even if it means another visit.
The Home Visit Fee only applies to:
- Customers with an NHS voucher who purchase glasses from our £70 and over ranges
- Customers without an NHS voucher who purchase glasses
We do not apply the Home Visit Fee in these instances:
- for our initial visit and provision of a free NHS-funded eye test
- if there is no need for glasses
- if you purchase glasses from our £15, £30 and £50 ranges and have a full NHS optical voucher, allowing us to provide fully-funded glasses to qualifying customers
Any ongoing servicing of your frames is free of charge as part of our Specsavers Promise.
Frequently asked questions
How can a home eye test help people living with dementia?
Read moreRead lessOur Specsavers opticians can perform various eye tests at home for anyone who cannot travel to a store unaccompanied, such as those living with dementia. We have partnered with Dementia Friends to make sure all of our visiting opticians undergo specialist training to support the needs of people with dementia, and deliver the same level of care that you are used to in-store.
Do you still offer Healthcall services?
Read moreRead lessOur home visits service used to go by another name — Specsavers Healthcall. If you discovered us via another health service, website or by referral, they may have used our old Healthcall name to recommend us. While our name may have changed, rest assured that our eyecare at home service is just the same as before, right down to the high quality care our customers receive during home visits.
If you have any questions or queries about our home visits service, please call 0808 239 2941* to speak to our team.
Does the NHS offer support towards the cost of glasses?
Read moreRead lessYou may be entitled to NHS support towards the cost of your glasses if you:
- Are eligible for an NHS complex lens voucher
- Receive Income Support
- Receive income-based jobseeker's allowance (not contribution-based)
- Receive pension credit - guarantee credit
- Receive income-based employment and support allowance (not contribution)
- Are entitled to, or named on, a valid NHS tax credit exemption certificate
- Are named on a valid NHS certificate for full help with health costs (HC2)
Use your NHS optical voucher to get one free pair of glasses from the £15 to £50 range. If your voucher value is less than £45, we pay the difference. You can alternatively use it as part-payment towards any of our great offers too.
How much does a home eye test cost?
Read moreRead lessIf you are eligible for NHS funded home eye tests, Specsavers home eye tests are free.
If you are not eligible for an NHS home eye test, we offer private home eye tests which cost £60.
For sales of glasses carried out in a home environment, we usually charge what’s known as a Domiciliary Pricing Supplement of £30. This charge reflects the increased costs involved with delivering a home service, such as making individual visits to deliver and adjust glasses in people’s homes.
Our home visits customers can choose from all the great styles and offers that you would find in store including complete glasses from £15.
Discover helpful articles
Find out how the perfect glasses play a huge part in keeping your eyes healthy.
Did you know we also offer home hearing tests?
If you think you may need a hearing test, but you're unable to visit out store, don't worry - we may be able to come to you instead.
How to protect your eyes
We’ve got a range of options that will protect your eyes, e.g. tinted lenses.
Check out our lens options
From varifocals to lens treatments we have lots of options for lenses