To ensure your safety and to provide the most appropriate appointment for you, your initial appointment will be booked as a phone consultation. One of our audiologists will call you to understand your needs so we can confirm your next appointment. If you suffer from a hearing loss and are finding it hard to communicate or hear clearly, please let a member of our staff know so we can provide assistance in-store.

We want to keep everyone safe, so you are invited wear a face covering when you come to see us. If you (or anyone in your household) have COVID-19 symptoms or have had suspected/confirmed COVID-19 within the past 14 days, please call us and we will rearrange your appointment.

For more information please refer to our Covid19 Statement