WE'RE OPEN, caring for your sight and hearing during lockdown and we have all the necessary precautions in place. (Updated 5.00pm Tue 12th Jan 2021)

We may have appointments available today so if you have any pressing concerns about your sight or eye health please contact us as soon as you can by telephone for advice.

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Once you’ve booked, we'll contact you for more information so that we can minimise the time you need to spend in store. Face coverings need to be worn when attending, unless you’re in an exempt category or location. Please be mindful of local coronavirus restrictions when you visit.

IMPORTANT: If you/any of your household have COVID-19 symptoms or are self-isolating, please wait 14 days before booking and tell the store. Additionally, if awaiting the result of a COVID-19 test or asked to self-isolate, you should not attend until advised to do so. FIND OUT MORE

Newport Gwent - Austin Friars

Average customer rating out of 5 for this store is
6.5

Unit 2 Austin Friars, Newport, Gwent, NP20 1DQ

Our store is located in the shopping center, just past Debenhams.

Get directions

01633 244 023

Book appointment

Visit our hearing centre

Get 50% off your contact lenses for the first three months when you sign up to easycare

Valid in-store until 20th February 2021

50% off easycare signup: 50% discount off your first three months’ payments. Initial 3 month payment required. New easycare customers only. Can only be redeemed when you sign up for the easycare package for the first time. Valid until 20 February 2021. Offer is valid for one purchase and can only be redeemed once per person per store, at participating stores only. Cannot be used with other offers or exchanged in whole or part for cash. Our staff members will inform you what your monthly subscription charge is and advise what the total payment will be with the 50% discount. Subject to suitability and eligibility. If your prescription is not valid an eye test and contact lens assessment may be required at our standard charge. Offer applies to all products available on easycare. Excludes online purchases.

19941

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Store services

Additional info

  • Platinum Employer accredited
  • Dementia Friends accredited
  • Additional glaucoma training in association with the International Glaucoma Association
  • College of Optometrists training centre
Parking available at Friars Walk, the car park is a short 3 minute walk from the store.
Disabled access available
Languages

Welsh and German

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Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

I was very impressed with the professionalism of all concerned, and the excellent customer service shown by all, their manner when dealing with customers was exemplary.

Derek, Newport Gwent - Austin Friars

Friendliness off staff, attentiveness of staff and everything explained thoroughly.

Andrew, Newport Gwent - Austin Friars

The way the optican explained what was going on with my eye lenses & the way she treated me

Karen, Newport Gwent - Austin Friars

Meet the team
Craig Mackenzie
Craig Mackenzie

Ophthalmic Optician

MCOptom

Andrew Bowers
Andrew Bowers

Ophthalmic Director

BSc (Hons) MCOptom

Jason Williams
Jason Williams

Contact Lens Optician

FBDO CL