Once you’ve booked, we'll contact you for more information so that we can minimise the time you need to spend in store. You are invited to wear a face covering.


IMPORTANT: If you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally if you’re awaiting the result of a COVID test or have been asked to self isolate you should not be attending until advised to do so.


Average customer rating out of 5 for this store is

Castle Walk, Unit 9, Newcastle-under-Lyme, Staffordshire, ST5 1AN

Located on Castle Walk 2 minutes from bus station

Get directions

01782 714 444

Book appointment

Visit our hearing centre


Holiday opening times

Store services

Additional info

  • Dementia Friends accredited
  • Platinum Employer accredited
  • Additional glaucoma training in association with the International Glaucoma Association
Disabled access available
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Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

Yes felt that all the staff high and low bent over backwards to help me.

Adam, Newcastle-under-Lyme

the quality of service from the staff

Debra, Newcastle-under-Lyme

Helpful staff. V pleased with my new glasses.

Alice, Newcastle-under-Lyme

Meet the team
Debra Fitzsimmons
Debra Fitzsimmons

Retail Director

Peter Harvey
Peter Harvey


BSc(HONS), MCOptom