Once you’ve booked, we'll contact you for more information so that we can minimise the time you need to spend in store. You are invited to wear a face covering.


IMPORTANT: If you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally if you’re awaiting the result of a COVID test or have been asked to self isolate you should not be attending until advised to do so.


Unit 13, Roman Way, Malvern Retail Park, Malvern, Worcestershire, WR14 1PZ

You can find us next to Costa Coffee and there are disabled parking bays directly outside the store

Get directions

01684 567 465

Book appointment

Visit our hearing centre


Store services

Additional info

  • Dementia friends accredited
  • NHS PEARS accredited
  • Additional glaucoma training in association with the International Glaucoma Association
  • Platinum Employer accredited
Free parking available
Disabled access available
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Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

the staff were very helpful and considerate. everything was explained fully and with the recent covid concerns ... felt very at ease and safe within the store and with the staff

Denise, Malvern

Warm welcome, friendly, thorough service throughout the whole experience beginning to end.

Maria, Malvern

The staff were all friendly and made you feel at ease during this weird time!

Anita, Malvern

Meet the team
Alan Richards
Alan Richards

Retail Director

Dean Roberts
Dean Roberts

Ophthalmic Director


Jϋrgen Dreyer
Jϋrgen Dreyer