Once you’ve booked, we'll contact you for more information so that we can minimise the time you need to spend in store. You are invited to wear a face covering.


IMPORTANT: If you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally if you’re awaiting the result of a COVID test or have been asked to self isolate you should not be attending until advised to do so.


3 The Mall, Grays Shopping Centre, Grays, Essex, RM17 6QF

Get directions

01375 389 740

Book appointment

Visit our hearing centre


Store services

Additional info

  • Platinum Employer accredited
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Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

The speed and helpfulness of the staff.

Michael, Grays

make you feel welcome.

Sheila, Grays

I was very impressed with the great customer services.

Sally, Grays

Meet the team
Niki Kaur
Niki Kaur

Retail Director

BscHons Business Information Systems

Shakeel Hirani
Shakeel Hirani

Ophthalmic Director

J. Visrolia
J. Visrolia

Retail Director