Audiology services are available by appointment. Please book an appointment or call your local store for more information


To ensure your safety and to provide the most appropriate appointment for you, one of our colleagues will call you to understand your needs. If you suffer from hearing loss and are finding it hard to communicate or hear clearly, please let a member of our staff know so we can provide assistance in-store.

We want to keep everyone safe, so you are invited to wear a face covering when you come to see us. If you (or anyone in your household) have COVID-19 symptoms or have had suspected/confirmed COVID-19 within the past 14 days, please call us and we will rearrange your appointment.

For more information please refer to our Covid19 Statement

Colwyn Bay

14 Bay View Shopping Centre, Colwyn Bay, Conwy, LL29 8DG

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01492 523 810

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Meet the team
Filipe Dias
Filipe Dias

Hearcare Director

Rachel Chapman
Rachel Chapman

Ophthalmic Director

Erica Chapman
Erica Chapman

Retail Director