Our stores are open for care and style advice when it comes to eyes and ears, but we know that getting to us can be difficult sometimes.
Here you’ll find details of all our online services from buying glasses, contact lenses and hearing aid batteries online, to expert advice on sight and hearing concerns.
Sometimes, rather than coming into store, we might suggest that you chat to us by video or phone with our free consultation service, RemoteCare.
It’s for anyone who needs sight or hearing advice – even if you’re not currently a customer. Just book an appointment in the normal way and we’ll be in touch to see if a RemoteCare consultation would be better. This is particularly useful if you are currently isolating or shielding.
If you’ve got a quick, non-urgent query you can chat to our team of online experts via a chat option or via Facebook. You’ll also find a handy list of our most commonly asked questions and our thoughts on them.
Running out of contact lenses? Don’t worry you can buy them here and we’ll deliver them to your door, free of charge. You can also buy a limited selection of contact lens solutions online. What’s more, if you ordered with us before, you can use our express re-order function making life even easier.
If your hearing aid needs its settings tweaked, we may also be able to do that remotely, so you don’t have to come in and see us.
Call your local store to find out more.
Sometimes, the opportunity to talk about hearing loss comes out of the blue. Otherwise, it’s up to you to start the conversation – and we know it’s not always easy. Message us directly to access your instant guide to supporting your loved ones.