Have a look through the lists below to see if you or a loved one are eligible for our home visit service. Depending on your location and entitlements, you might even qualify for a free NHS-funded eye test, or support towards the cost of your glasses.
You may qualify for a free NHS-funded eye test at home if you are unable to visit an optician unaccompanied due to physical or mental disability, and are any of the following:
Aged 60 or over
Registered blind or partially sighted
Diagnosed with diabetes or glaucoma
Considered to be at risk of glaucoma, as advised by an optician
Aged 40 or over and your mother, father, brother, sister, son or daughter has been diagnosed with glaucoma
Receiving benefit *
Entitled to, or named on, a valid NHS tax credit exemption certificate
On a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate
Eligible for an NHS Complex Lens Voucher (our optician will advise on the entitlement)
Our home visit service does not operate in the Channel Islands, Isle of Man or Scottish Highlands and Islands.
Scotland - All residents of Scotland are entitled to a free NHS eye examination (funded by the Scottish Government), and those who cannot leave their home unaccompanied due to physical or mental illness or disability can have their eye examination provided at their normal place of residence.
* Income Support, Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance or Pension Credit Guarantee Credit
*The Domiciliary Pricing Supplement is charged for sales of glasses carried out in a domiciliary environment. It reflects the increased costs involved with delivering a domiciliary service to customers, such as making individual visits to deliver and adjust glasses in peoples’ homes.
We do not apply the charge for our initial visit and provision of the free NHS-funded eye test. We do not apply the charge if there is no need for glasses. We also do not apply the charge to our £19-£49 ranges when you have a full NHS optical voucher, allowing us to provide fully funded glasses to qualifying customers.