Our home visiting opticians are experienced in carrying out eye tests in residential care homes and are sensitive to the specific needs of the people who live in them. We also want to make the delivery of eyecare to care home residents as simple as possible for staff too.
The Personal Eyecare Package is a simple and easy-to-use tool that contains each resident’s personal eyecare information. It’s designed to be a quick reference for your staff, so that you can ensure your residents enjoy life in your care home to the full.
After every eye test, our mobile opticians will record the resident’s results in the Personal Eyecare Package document. The package also includes a personalised illustrated guide that shows the kind of activities the resident will need glasses for. This makes it easy for you and the resident’s family to see the outcomes, and for your staff to understand the visual difficulties your resident is experiencing.
'Both my parents suffered from early onset dementia, and I had absolutely no idea that if they couldn’t visit an optician, Specsavers could have come to visit them at home. My mum lived in a care home and my dad lived in sheltered accommodation and it was a common occurrence for their glasses to disappear into thin air. Specsavers can visit both of these locations as well as hospices and hospital environments.’
‘I couldn’t believe how easy Specsavers made this for me. Our residents love their optician, they see the same person each time so they really get to know each other, and there wasn’t any paperwork for me. I’m so pleased I changed our opticians.’
Julie Arrowsmith RGN - Director of Nursing Services - Century Healthcare Ltd
Our home visit service promise
We know running a care home can be challenging. As such we try to take away the day-to-day stresses for all the services we provide. You can rest assured your residents’ eye health is being well cared for and to do this we promise the following:
On time, all the time
We will give you an appointment time so there is no waiting around
We will arrange appointments with our mobile opticians at times convenient for your care home – no clashes with meal times, for example
Quick to help
We will respond to all requests for repair or adjustment within 24 hours (during trading hours)
We have more optical laboratories than any other care home service provider, so your residents will receive their glasses in the quickest possible time with no unnecessary delays
Easy to switch
We do all the paperwork for you, making it easy to switch from your current provider
We provide a complete end-to-end service
We will take care of all paperwork and where appropriate will leave a quotation for the home to pass onto the resident’s family. The family can then deal with us directly, or via the home – whichever they prefer
Caring and friendly
We genuinely care about your residents treating all as individuals always putting their needs first
We value your opinions and act upon them; we will send you a customer satisfaction survey at the end of every visit
We will always offer the best value solution for each individual’s needs