I think someone I know has hearing loss

1 in 6 people in the UK are experiencing some type of hearing loss – this means there’s a good chance that someone you know is going through it. There are a few telltale signs to keep an eye out for:

Do they increasingly complain about people mumbling?

Do they seem to avoid places where they may have difficulty hearing?

Do they have the TV volume turned up too loud?

Have other people commented on their possible hearing loss?

Do they seem to have difficulty understanding people on the phone?

Do they seem to have difficulty following conversations or tend to withdraw in a group, or in a loud pub or restaurant?

Do they frequently ask you to repeat yourself?

Do they mishear what other people say?

If any of the above applies to someone you know, they may benefit from a hearing test and advice from a qualified hearing professional.

How do I tell them about their hearing loss?

Because age-related hearing loss develops slowly over a number of years, many people don’t notice when it happens to them. If you suspect that a friend or relative struggles with their hearing, then talk to them. Hearing loss is surprisingly common and is a normal part of aging. It can also be caused by exposure to excessive noise over a prolonged period. Thankfully, it’s also something that is easily resolved.

We have plenty of information on our website to help banish any myths or concerns. You can always direct your friend or relative to the Frequently Asked Questions on our website, which answers: 'Why should I have my hearing tested?' and 'If I have a hearing test, will it definitely mean that I end up wearing a hearing aid?'

If they’re not sure whether they have a hearing problem, we have a 3-minute check, which is a quick and simple way to find out. It’s free and no appointment is needed. Just ask a member of staff in store. Then, if a full hearing test needs to be arranged, that’s free too.

Modern advancements in digital hearing aid technology mean that today’s hearing aids can vastly improve hearing and quality of life. A hearing check at Specsavers is free, quick, easy, and totally non-invasive. Our qualified hearing professionals can help your friend or family member decide on a hearing aid that’s right for their specific situation. In most cases we can even fit hearing aids on the same day as the test.

To learn more about our hearing tests, or to book one, visit our Free hearing tests page here.

What can I do to help them?

  • Always make sure you’re facing the person you’re talking to in a well-lit environment, as lots of people begin lip-reading without even knowing it
  • Try to establish some order in group conversations – instead of talking over one another, take turns to speak
  • It’s helpful to rephrase sentences rather than repeat them – the person you’re talking to may have difficulty understanding some words and not others
  • In noisy, busy settings when having a conversation with someone who’s hard of hearing, be aware of your surroundings and adapt your speech accordingly. It’ll give them the best possible chance of hearing everything you say

If you want more information about hearing loss, you can book a free appointment at your local store, or visit our Ask the Expert page.