Why choose Specsavers?Our Hearing Centres meet the highest standards required to provide free NHS services. At Specsavers, you can get the hearing care you need, when you need it:
- Appointment times to suit you, including weekends
- Convenient locations - over 340 Hearing Centres delivering NHS services
- You’ll be seen within 11 days of being referred by your GP on average*
- 99% of our NHS customers would recommend Specsavers for their hearing aids*
No waiting for your hearing aid We can fit your hearing aids on the same day as your hearing assessment in most cases. And when you want new batteries, or have a question, you can just pop in to your local Hearing Centre any time without having to book.
Frequently asked questions about the new NHS service
What hearing aids are available
on the NHS? The NHS has significantly improved the technology available and will now provide a free digital hearing aid system which is small and sits behind the ear. NHS hearing aids will help most people to hear more clearly.
Who do I see? At Specsavers, you will only ever be seen by a qualified hearing professional. Our services are available at Specsavers stores and sometimes in other locations if we can make the service more accessible in the community.
Can I come straight to Specsavers for a free hearing aid? No, you need to check to see if you live in an area where the NHS has accredited Specsavers and that you meet the age restriction for the service. You then need to be referred by your GP, who may be able to contact us directly or they will let you know how to get in touch with us.
What about aftercare? We will arrange follow-up appointments and make sure your hearing aids work effectively, just as we would if you had purchased them.
What's the difference between NHS hearing aids and buying privately? You get the same professional consultation, aftercare and support. The only difference is the choice of styles and technology available.
If you have any further questions, please call 0800 077 8659
*Specsavers Hearing Centres customer satisfaction survey 2013. Specsavers performance measure - average waiting time 11 days from Oct to Dec 2013