Frequently asked questions about the new NHS service
What hearing aids are available on the NHS?
The NHS has significantly improved the technology available and will now provide a free digital hearing aid system which is small and sits behind the ear. NHS hearing aids will help most people to hear more clearly.
Can I come straight to Specsavers for a free hearing aid?
No, you need to check to see if you live in an area where the NHS has accredited Specsavers and that you meet the age restriction for the service. You then need to be referred by your GP, who may be able to contact us directly or they will let you know how to get in touch with us.
What’s the difference between NHS hearing aids and buying privately?
You get the same professional consultation, aftercare and support. The only difference is the choice of styles and technology available.
Who do I see?
At Specsavers, you will only ever be seen by a qualified hearing professional. Our services are available at Specsavers stores and sometimes in other locations if we can make the service more accessible in the community.
What about aftercare
We will arrange follow-up appointments and make sure your hearing aids work effectively, just as we would if you had purchased them.
If you have any further questions,
please call 0800 077 8659
*Specsavers Hearing Centres customer satisfaction survey 2013. Specsavers performance measure - average waiting time 11 days from Oct to Dec 2013