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How can we help you?

In store

If you need to come in to see us, we’ve added some additional safety measures in our stores to make sure all our customers and colleagues are as safe and comfortable.

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Advice by phone or video

Speak to one of our optometrists or audiologists about any sight or hearing questions you have by video or over the phone with our new service, RemoteCare.

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Buy online

If you need to top-up your supply of contact lenses or hearing batteries, or you need some new glasses – you can now buy them online. To order your glasses, we’ll ask you to fill out a form and give you a call back to check everything is good to go before we send them out to you.

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We’re open for bookings

We’re back open for bookings in England, Wales, Northern Ireland and the Channel Islands. If you’re in Scotland, and you need urgent or essential care, contact your nearest store who’ll be there to help.