We understand you might be feeling a bit nervous about coming into store. So to make sure it’s always as safe as possible for our colleagues and customers, we’ve made some changes to our normal practices.
Advice on wearing face coverings in-store
What counts as a face covering?
Face coverings are items (usually made of cloth) that can be used to cover your mouth and nose in public, through which you can breathe. Common types of face covering include bandanas, scarves, pashminas and religious head coverings. Medical and cloth face masks also fall under the category of face coverings, although you do not need to invest in one of these in order to follow government guidance.
Our team are more than happy to answer any questions or concerns you have about face coverings, so just call your local store before your visit.
Everything you need to know about Coronavirus and our care
Our home visits service
Find out about the additional measures our home visits teams are taking to keep you safe when we visit your home.
Ask the expert
Read our useful articles or follow the ask the expert Facebook group to post your sight or hearing health questions.
You can now speak to our experts by video or over the phone about any sight or hearing questions you have.