Target net zero carbon (scopes 1, 2 and 3) by 2050
Being green is more than just the colour of our brand.
Across our stores and support offices, we’re proud of the fact we’re helping millions of customers across the world, but we know we have a responsibility to find ways to do this that are better for the planet.
We are challenging ourselves to make sure everything we do has as minimal effect on the environment as possible.
The first step on our mission to be net-zero carbon by 2050 (at the latest) is to get our operational (scope 1 and 2) emissions to carbon positive by 2035, and to do this we’ll find ways to reduce the emissions we have direct control over. Our net-zero carbon strategy will involve first maximising the reduction of carbon emissions across every part of our value chain, procuring the residual carbon we need from renewable sources and, as last resort, delivering a credible offsetting strategy to compensate for the carbon impacts we are unable to mitigate.
Products that feel good, look good, do good
Our products help change the lives of millions of people.
We are now on the case to make sure our products not only do good for people’s health but are manufactured and shipped in a way that minimises harm to the environment.
An important step for us is to find more sustainable materials to use in the products we create; and we’re committed to reducing non-renewable plastic where we can too.
For those times when there’s no other option, we’ll make sure we create products that are easily recycled.
Less packaging - it's a no brainer
It’s not just our products that we’ve got our sights on, we are also looking at the packaging needed to protect our products. By 2030 we’re going to make sure that, where possible, all our packaging is recyclable.
As an immediate first step, we are reducing the amount of packaging we use, and when it’s needed to deliver our products safely to our stores and customers, we’ll make sure the packaging we use is as sustainable as possible.
A little help from our friends
We’re not alone. Our suppliers stand with us and will be using our new Supplier Code of Conduct to help drive better sustainable production practices through strong collaboration and sharing of best practise.
From making our products, to transporting them around the world, our supply chains have an impact on the environment, so it’s important our suppliers share our ambitions and are working with us to help achieve our goals.
What a waste
We all know landfill is not sustainable so, by 2027, we'll stop using it.
We’re looking at all the ways we can responsibly treat the waste we generate so that it can be reused or recycled – that goes for everyone that works with us – to share our vision, just as we share our planet. Our ultimate aim is to ensure no resources are wasted.
We rely on water to make and deliver our products and services, so we need to act responsibly in the way we treat this invaluable and precious resource.
That’s why we’re finding ways to conserve water at its highest quality. All new sites will have water-efficient technologies installed as standard, and we’ll retro-fit them at our existing sites.