At Specsavers, our purpose is simple: to change lives through better sight and hearing by making expert care accessible and affordable for everyone.
We know that people affected by homelessness are more likely to face serious eye and hearing problems yet often encounter major barriers when trying to access care.
Anyone affected by homelessness can visit any Specsavers store in the UK to receive free eye and ear health services through our ‘Charity VIP’ scheme.
We know that when you’re experiencing homelessness, there’s a lot to deal with, and your health might not feel like a priority, but getting your eyes and ears checked can improve your confidence and overall wellbeing.
Simply fill out the form below to book an appointment.
You won’t pay a penny, and you’ll find a warm welcome from our store teams.
Find out more about our eye test and ear health checks:
What to expect during your eye test
There will likely be two or three people with you during your eye test: an optical assistant who will complete the pre-screen before your eye test, an optometrist, who’ll carry out the full eye test, and a dispensing optician, who’ll help you to choose a pair of glasses if you need them. If you’d like to bring someone with you to your appointment, that’s no problem.
Letters or pictures – it’s up to you
Your optometrist will use a chart with letters or pictures of different sizes to measure how well you can see. If you’d be more comfortable using pictures, please just tell your optometrist.
Want the lights left on?
We’ll do everything we can to make your eye test a comfortable and positiveexperience. For some bits of the test, we normally need to turn the lights off. But if you want them to stay on, just let your optometrist know.
Other parts of the eye test
Your optometrist will take a digital photograph of the back of your eyes using a specialist camera. A small puff of air will also be blown into your eye to check your eye pressure – don’t worry, it doesn’t hurt at all.
Terms and conditions
Free eye care including an eye test, OCT (3D retinal scan) and a pair of glasses from the £15 or £30 range (UK) Free hearing care including a hearing check, hearing protection up to the value of £13, wax removal and hearing devices if needed up to the value of £500.
This offer is only available for people affected by homelessness and those who are employed by one of our national and social enterprise partners – The Big Issue, Crisis, Simon Community NI, EveryYouth, Vision Care and At Home in Guernsey. Evidence of employment by one of these listed charities may be required before free eye and ear hearing care is provided.
Eye care: includes eye test, and if you are aged 25 years or older an OCT scan. If required, also one pair of glasses from either our £15 or £30 range with standard 1.5 single-vision lenses, or one pair from our £15 range with standard bifocal or varifocal lenses. Any glasses provided are subject to our Specsavers Promise, the details of which can be found here.
Hearing care: free hearing check and wax removal if required. If needed, you are entitled to hearing protection up to the value of £13 and hearing devices up to the value of £500 for one or both ears. Wax removal, hearing protection and hearing devices is subject to suitability. Any hearing devices provided are subject to our aftercare package the details of which can be found here.
NHS customers are included and any NHS entitlement will be used up first before the free care is provided by Specsavers. Any return of products under the Specsavers Promise and/or hearing aftercare package will not result in a refund of the cost of the relevant product being made to you, as the product was provided free of charge.