WE'RE OPEN, caring for your sight and hearing during lockdown and we have all the necessary precautions in place. (Updated 7.00pm Sat 23rd Jan 2021)

We may have appointments available today so if you have any pressing concerns about your sight or eye health please contact us as soon as you can by telephone for advice.

Once you’ve booked, we'll contact you for more information so that we can minimise the time you need to spend in store. Face coverings need to be worn when attending, unless you’re in an exempt category or location. Please be mindful of local coronavirus restrictions when you visit.

IMPORTANT: If you/any of your household have COVID-19 symptoms or are self-isolating, please wait 14 days before booking and tell the store. Additionally, if awaiting the result of a COVID-19 test or asked to self-isolate, you should not attend until advised to do so. FIND OUT MORE

Worcester

Average customer rating out of 5 for this store is
4.5

9-13 Pump Street, Worcester, Worcestershire, WR1 2QX

Turn off the High Street between Peplows & Hotel Chocolat & we are located on the left just before The Shambles

Get directions

01905 729 779

Book appointment

Visit our hearing centre

£10 OCT scan

Boost your eye test with our 3D eye scanning technology - available for just £10.  An optical coherence tomography scan (commonly referred to as an OCT scan) helps us to view the health of your eyes in greater detail, by allowing us to see what’s going on beneath the surface. The £10 charge for an OCT scan is additional to our standard eye test fee.*

* For customers entitled to a free NHS-funded eye test or those using a valid eye test voucher, an additional £10 OCT scan charge still applies.

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Store services

Additional info

  • Dementia Friends accredited
  • NHS PEARS accredited
  • Platinum Employer accredited
  • Additional glaucoma training in association with the International Glaucoma Association
  • Contact Lens Practice of the Year & 1 of just 2 Academy stores in the UK
Disabled parking available nearby on St Nicholas Street & Cathedral Plaza NCP very close to store
Disabled access available
Languages

Romanian, Urdu, Hindi, Punjabi, Gujarati, Bengali

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Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

Everything, from the reception I had when entering the store, the checks, the test, the recommendations & last but not least my glasses

Carol, Worcester

The warm welcome, the bright and airy feel of the new store and generally the positive vibe of the whole place

Jacqui, Worcester

The helpful and friendly staff that seemed genuinely happy to help.

Jackie, Worcester

Meet the team
Alan Richards
Alan Richards

Retail Director

Dean Roberts
Dean Roberts

Ophthalmic Director

BSc(Hons)MCOptom