Being greeted in a positive professional manner, dealt with by polite, confident and clearly knowledgeable staff who were attentive and calmly ensured that I had a rewarding experience in their branch. I got the sense of a close team at work. This always makes me feel reassured.
The up-to-date equipment and the attention of the optician and his staff.
The welcome and friendliness of staff who made everything clear on the process involved.
Should've gone to specsavers