Open for essential and urgent services only


We’ve suspended all routine eye and hearing tests.

If you need an urgent appointment or advice, please call the number below within the hours listed below.

If you’re a key worker, let us know when you call and we’ll prioritise the help we can offer you.

Colwyn Bay

Average customer rating out of 5 for this store is

14 Bay View Shopping Centre, Colwyn Bay, Conwy, LL29 8DG

Get directions

01492 523 810

Request appointment

Visit our hearing centre


Store services

Additional info

Platinum Employer accredited
optical banner

Worried about hearing loss?

This store has expert audiologists to assess your hearing and provide industry-leading treatment.

Visit our hearing centre

Customer reviews

How professional each and every staff member was under a busy period during my visit.

Anthony, Colwyn Bay

The overall service was brilliant. Friendly staff throughout the store and I was told I didn't need glasses, not pushed to buy something I didn't need.

David, Colwyn Bay

Customer service. Always new what stage of the test I was at and what was happening next. They used my name, introduced me to the next person and introduced themselves

Alison, Colwyn Bay

Meet the team
Erica Chapman
Erica Chapman

Retail Director

Rachel Chapman
Rachel Chapman

Ophthalmic Director