Sustainability

Changing lives for our people, communities, and planet

When Doug and Mary Perkins set Specsavers up back in 1984, they were inspired by one big idea: making a difference. Back then it was about making quality, affordable eyecare accessible to everyone. We’ve changed quite a bit since then, and today we’re committed to changing lives through better sight and hearing.

We’ve never aspired to be the biggest eye and hearing care business – we’ve simply tried to be the best.  As we’ve grown, with new stores, new teams, and customers across the world, we’ve never lost sight of who we are: a family business, owned and run by local professionals, each one committed to the highest standards of care in their community. 

But we don’t stand still. Our future is not just about making a difference to our customers but, at the same time, making sure we positively impact on the lives of the people we work with, the communities we serve and the planet we share.

To do this, we’re setting ourselves some strong targets in these key areas:

Our people

We wouldn’t be anything without our people: our support offices, supply chain teams and store colleagues who change lives on a daily basis.

We want Specsavers to be a place everyone ­– from all walks of life and across the globe ­– is proud to belong.

We’ll do this by providing more accessible careers, better care and well-being programmes, plus greater opportunities for volunteering so that everyone feels valued, supported and able to fulfil their potential.

Our communities

Specsavers is different. Our unique partnership structure means that every Specsavers store is owned and locally run by people from their own community. They have a special connection to those near them, which ensures that every customer and colleague is cared for as family.

This structure, and our place in the community, gives us a chance to play an even bigger, more responsible role in society. So we’re pushing ourselves even further to make sure no one gets left behind when it comes to better sight and hearing, regardless of their circumstances. We want to reach those people that might not be able to access our services in the usual way to help them with any sight or hearing challenges that may be impacting their life.

Our planet

The one thing we all have in common is the home we share, and we all have a responsibility to reduce the impact we have on our planet. After all, without our planet, there’s no us.

Our aim is to become climate positive by 2035 – taking out more CO2 from the atmosphere than we put in. For us, this will involve reducing our operational emissions, focusing on the materials we use, the way they’re produced, where they come from, how they get to us, our packaging and product waste, as well as what happens to our products once they reach the end of their life.  

Summary

If all that sounds ambitious, well, it is. But so are we.

Our journey so far has been incredible – but the best is ahead of us. Our global partnership, and the power and passion of 40,000 colleagues across the globe, gives us a unique opportunity to change lives through better sight and hearing, in a way that’s better for our people, our communities and our planet.

John Perkins - CEO and Chief Sustainability Officer