Yeovil staff have been up-skilling to better support customers with the condition. Often symptomless in its early stages, glaucoma is one of the leading causes of irreversible sight loss.

Specsavers has developed the training in conjunction with the International Glaucoma Association for its retail teams to assist sufferers with their treatment. Specifically, they will be advising on how to effectively administer eye drops, which are crucial for managing the condition.

A word from the store

Jerry Shrubb, store director at Specsavers Yeovil, said: ‘We are very proud to be involved in supporting the International Glaucoma Association and being able to better support our customers with the condition is a really positive development for our store.

‘Our store is such a big part of the community and it is really important to us that we can provide the very best service to our customers and support someone with the condition in the most effective way possible.’

Expert advice

Karen Osborn, chief executive of IGA, said: ‘The majority of people who are diagnosed early with glaucoma will retain useful sight for life. Most will be treated with medical eye drops. Unfortunately we know from calls to our helpline that many people aren’t told about how to put the drop in the eye correctly, or aren’t advised about the aids that are available to help them. We are delighted to work with Specsavers on this often over-looked aspect of glaucoma management.’

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