I am contacting you regarding a member of your team, Christopher Smith, who works in the Yardley branch. I want to bring to your attention the excellent level of customer service he provides.

We visit this shop regularly with my 3 year old daughter, and he is always very helpful, courteous and exceeds our expectations every time. He takes it upon himself to always go the extra mile to make sure we are always happy and I feel this should be strongly recognised.

Many thanks,

Toni, Yardley

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