A staff member at Specsavers in Winchester has received a special award for delivering outstanding customer service.

Taking pride in service

Sarab Laute, an optician at the store won the award and has received an iPad as a prize.

Sarab said: ‘I’m really happy to be receiving this award, it was a bit unexpected!

‘I think the most important thing in customer service is treating them as an individual. We take pride in what we do and we’ll do our utmost to provide an excellent service to our community.’

Fantastic achievement

Store director Malini Barchha said: ‘We’re very proud of Sarab for his achievement.

‘His hard work has shone through and it’s fantastic that our store has been praised for this as a whole. It just shows our dedication to our customers.’

All Winchester store information