Staff at Specsavers in Whiteley have been recognised for going the extra mile for their customers last month.
Local resident Sally was so impressed with the service she and her husband received during a visit to the store that she wrote in to give her thanks to the team.
‘My husband and I recently visited your store at Whiteley to have eye tests and purchase new glasses. We can’t speak highly enough of all the staff there, including the guy who tested our eyes.
‘My husband has had to return several times as his glasses were uncomfortable but the staff could not do enough for him and eventually suggested he had a different frame with no cost to us at all.
‘I would highly recommend the store and please pass on our praise to all staff who work there. You have a very committed bunch of people working there. We will definitely be returning for an update on our eyes – many thanks.’
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.