The team at Specsavers in Wellington has been working to become qualified to better understand the needs of customers suffering from dementia.
Two members of staff, Ella Gregory and Chloe Gater, are recognised as a Dementia Friends currently undertaking the training. The Dementia Friends scheme is run by the Alzheimer’s Society, to help understand dementia and improve services for sufferers.
The comprehensive training covers all aspects of dementia and discusses how it affects people in different ways. With particular relevance to Specsavers, it also describes how senses can be affected, including sight and hearing.
A word from the store director
‘Many people think that dementia is all to do with someone’s memory – but it is much more than that,’ said Specsavers Wellington store director, Emma Davies. ‘Being more aware of dementia is an incredibly positive development for our team and our offering to customers. By learning more about dementia, the team at Wellington understand the importance of taking a little time to offer support and care for customers who suffer from the condition.’
Signs and symptoms
Those with dementia commonly experience problems with their sight and visual perception, causing them to misinterpret the world around them. Some sufferers can experience hallucinations. On top of that, research has revealed that almost half of dementia patients in care homes are wearing glasses with the wrong prescription, leading to increased isolation and confusion.
The team is also urging anyone over the age of 55 to undergo regular hearing tests. Research suggests that people with untreated hearing loss are more likely to develop Alzheimer’s and hearing tests in Wellington are free of charge.