One lucky Wantage resident got more than he bargained for during a visit to Specsavers in the town, when he was presented with a £500 cheque for submitting a store review.

William Rooker completed a feedback survey rating his experiences at the store, which automatically entered him into a nationwide prize draw.

'Surprised and delighted'

Store director Nicky Rutter said: ‘We were surprised and delighted to hear that Mr Rooker had won the monthly prize draw.  He’s a loyal customer and so to be able to give him something back was fantastic.

'Thank you'

‘We’d also like to say thank you to all of our customers who spend the time writing feedback about their in-store experiences. We are committed to providing the very best in customer service, so this ensures we can do just that.’

The customer survey lands via email after an appointment in store. Every Specsavers customer who completes it and leaves their contact details is entered into the monthly draw.

All Wantage store information