Dilara Arslan joined the Specsavers team in Wandsworth last October as assistant manager and is already making a positive impact at the business.

Having progressed from optical consultant to her current role, Dilara, aged 30, says she is dedicated to improving customer satisfaction at the store and working with staff members to maintain and improve the high standards of care being offered.

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Dilara said: ‘My responsibilities include knowing our products well, keeping on top of in-store promotions and operations, making sure the practice looks great, improving the success of the branch, thinking what we can do better and inspiring both the team and customers with flair and a personable style.’

When she isn’t looking after the needs to patients, Dilara likes to keep busy by playing the piano, listening to music and playing tennis.

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