As part of this years World Glaucoma Week the team at Specsavers in Torquay have been up-skilling to better support customers with the condition. Often symptomless in its early stages, glaucoma is one of the leading causes of irreversible sight loss.
In conjunction with the International Glaucoma Association, Specsavers has developed the training for its retail teams to assist sufferers with their treatment. Specifically, they will be advising on how to effectively administer eye drops, which are crucial for managing the condition.
A word from the store
Kerry Frampton, optical assistant in Torquay, said: ‘It is really important to raise awareness of glaucoma, and by completing my online modules I was able to further understand the condition, so I can explain in detail to patients.’
Simon Simmonds BSc(Hons) MCOptom, store director at Specsavers Torquay, said: ‘We are very proud to be involved in supporting the International Glaucoma Association and being able to better support our customers with the condition is a really positive development for our store.’
Karen Osborn, chief executive of IGA, said: ‘The majority of people who are diagnosed early with glaucoma will retain useful sight for life. Most will be treated with medical eye drops. Unfortunately we know from calls to our helpline that many people aren’t told about how to put the drop in the eye correctly, or aren’t advised about the aids that are available to help them. We are delighted to work with Specsavers on this often over-looked aspect of glaucoma management.’