Specsavers located in Union Street has been shortlisted for the optical assistant team of the year in the Optician magazine awards 2018.

The team face tough competition from three other Specsavers stores, including nearby Specsavers Teignmouth and an additional three businesses nationwide.

Director at Specsavers in Torquay, Simon Simmonds said: ‘I’m thrilled for the team here in Torquay. They have worked tirelessly to provide an expert and professional service to all our customers from the second they walk in the door to the moment they leave with their new glasses or contact lenses.’

Excellence in customer service

The category is designed to reward a support team of optical staff that demonstrate excellence in customer service and patient care from reception to non-professional staff.

Shortlisted teams have proven that their customers look forward to their visit so much that they encourage friends to use it too.

No stranger to award wins

In 2016 the store won the accolade of Multiple Practice of the Year. Simon adds: ‘To be shortlisted in our industry awards is a big win in itself and the team should all be very proud. I’d like to wish all our competitors in the category the best of luck but fingers crossed Torquay will bring home the trophy.’

The annual awards evening is a gala dinner taking place on Saturday 14 April at the Hilton Birmingham Metropole.

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