Optical experts in Tooting received high praise from another satisfied customer who was glad he went to Specsavers.

Another happy customer

Offering his feedback, he said: ‘I am a loyal customer of Specsavers Tooting of over 20-years. I do not wish to go to any other of your stores as I have always been satisfied with the services at Tooting.

‘I would like to bring to your attention that both my wife and I were in your branch yesterday afternoon looking to purchase new frames for myself. I was served by one of your staff member by the name of Zama.

‘We had the pleasure of being approached by Zama who we thought was extremely kind, helpful, understanding and showed empathy towards our concerns, notably me, as I was unsure of what kind of frames would suit my needs. My concerns were dealt promptly and in a professional manner. I felt proud knowing full well that I was in the best hands.

‘Throughout our discussion with Zama, she demonstrated good customer service at the highest level, thus, placing my concerns at the forefront. I firmly believe she is an asset to Specsavers Tooting.’

Anonymous, London

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive from our customers. If you’ve had an experience you’d like to share, please visit our online feedback page.

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