Offering consistently high levels of service is helping Specsavers in Tooting to attract new customers to the business.
Local resident Marina wrote in to say she is looking to register with the opticians after receiving a warm welcome from staff during a recent visit to the store.
Planning a return trip
Marina said: ‘I went to just browse and get information with no intention to buy or anything, but I have been greeted with such enthusiasm by the lady who saw me and took time to show me around. I'm planning to go back and have an eye test there as soon as I'm due.’
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.