Looking after every visitor to Specsavers in Tiverton is top priority for staff, which is why several team members have now qualified as official Dementia Friends, in association with the Alzheimer’s Society.
The team in Tiverton joined Specsavers employees nationwide who completed the training, can be recognised by their Dementia Friends badge on their uniforms indicating their increased level of dementia awareness to customers.
Specsavers’ home- and care home-visiting teams – Specsavers Healthcall – are also completing the training.
Essential care and support from Specsavers
Emma Denham, store director of Specsavers in Tiverton, said: ‘Being more aware of dementia is an incredibly positive development for our team and improves the service we offer our patients.’
‘Dementia impacts on many of our patients, so it is essential that we are able to support them in our care.’
How does dementia affect sight and hearing?
Those with dementia commonly experience problems with their sight and visual perception, causing them to misinterpret the world around them. Some sufferers can experience hallucinations. On top of that, research has revealed that almost half of dementia patients in care homes are wearing glasses with the wrong prescription, leading to increased isolation and confusion.
, Bowen, M et al (July 2016) The Prevalence of Visual Impairment in People with Dementia