A member of staff at Specsavers in Thornbury has been praised for his outstanding customer service:
Explained everything in detail
‘I visited the Thornbury store recently as I wanted to buy a new pair of glasses.
‘I was approached by Connor who asked if he could help. He was attentive, caring and focused on my individual needs. He put me at ease immediately.
‘He took me through the pricing procedure honestly and his explained everything in detail. He also cleaned up my sunglasses and spare glasses.
‘Connor is a real benefit to your company!’
Let us know your thoughts
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.