A member of staff at Specsavers in Tamworth has been praised by a customer for outstanding levels of service.
‘I would like to give feedback about an individual at the Tamworth store. I had to attend for myself and again for my daughter a few weeks later as we both required eye tests and glasses.
‘Both times I was seen by Jade and I found her manner and knowledge of glasses and frames very helpful.
‘My daughter has been in and out of hospital over the last 6 months and she was scared to attend the appointment and to have eyes drops. Jade made her feel safe, explained the process from start to finish and answered any questions that my daughter asked.
‘My daughter is only five-years-old, very quiet and sometimes finds it hard to talk to others. Both my daughter and I walked away feeling very happy with the pairs of glasses that we had chosen and felt they suited both of us.
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.