A member of staff at Specsavers in Tamworth has been praised by a customer for outstanding levels of service.
Put at ease
‘I would just like to say what a brilliant experience I had at your Tamworth store recently. All of the staff were brilliant and very helpful, but your lab manager, Marc, was amazing.
‘He helped me with my glasses and choosing what I wanted. Me and my dad came in, and we were both so impressed with the service. He gave me his attention and looked after me.
‘I have only owned one pair of glasses in the five years I’ve been wearing glasses and was a little bit nervous of changing them, but he put me at ease, making me feel better about my choice of glasses.
‘I walked out happy with my choice and thought he was brilliant, so thank you Marc – you really helped me.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.