The Talbot Green store is celebrating five successful years in business.
Business owners Hannah Davies and Adam Thomas first opened the store in 2013 with 10 members of staff and two test rooms. Five years on, the business has doubled its staff number to 20 and has expanded the store to offer four test rooms, as well as investing in additional state-of-the-art equipment. During this time, the directors have also opened a second Specsavers store in Cowbridge.
Most recently, the store introduced exclusive virtual ‘Frame Styler’ technology, which allows customers to see how they look wearing certain glasses from every angle. The technology produces a 3D scan of a customer’s face and recommends suitable frames based on their face shape, age and gender while combining it with their purchase history to find glasses that suit their fashion style.
Mr Thomas says: ‘When Hannah and I first opened the store we wanted to create a ‘customer-first’ ethos, which I think has played a big part in our success over the last five years. By investing in talented staff and high-tech equipment, we are able to provide the very best service for customers in Talbot Green, giving them a good reason to want to come back to us time and again.
‘This milestone comes months after Hannah and I opened our second store in Cowbridge, which we hope will see the same success we have had in Talbot Green.’
To celebrate the milestone, the store held a raffle with prizes including a bottle of prosecco and a cardboard cut-out of Kylie Minogue, who earlier this year launched her latest collection of Specsavers-exclusive fashionable frames. The store raised money for Cerebra, a Carmarthen-based charity that provides support and advice for children with brain injuries and their families.
Mr Thomas adds: ‘Tying in our celebrations with a charity raffle was a great way to give something back to our customers and an important charity like Cerebra. We hope the lucky winner enjoyed their prize and that our donation goes towards helping the children that Cerebra so admirably supports.’