The team at Specsavers in Syston are upskilling to better support customers with the glaucoma.
Often symptomless in its early stages, glaucoma is one of the leading causes of irreversible sight loss. In conjunction with the International Glaucoma Association, Specsavers has developed training for its retail teams to assist sufferers with their treatment.
Hina Popat, store director at Specsavers Syston, says: ‘We are very proud to be involved in supporting the International Glaucoma Association and being able to better support our customers with the condition is a really positive development for our store.
‘It is really important to us that we can provide the very best service to our customers and support someone with the condition in the most effective way possible.’
Carley Jones, Monica Reslescu, Laura Harper, Danielle Miles and Vaishal Dave from Specsavers in Syston have all undertaken the training to support customers with the condition.
The training is being rolled out across Specsavers stores nationwide and complements the skills held by Specsavers’ optometrists, who have collectively completed almost 5,000 postgraduate glaucoma accreditations since 2017, through a variety of accrediting bodies including Cardiff University and the College of Optometrists.