A member of the team from Specsavers Sutton Coldfield has been recognised for their excellent customer service following the achievement of a Customer First Award.
Committed to customer service
Optical consultant Wendy Storer received the award for going the extra mile. Not only did she manage to get a customer’s specs repair sorted ahead of their important business trip abroad, but she also hopped on a bus and took them to the customer's place of work the other side of the city.
Store manager, Andrew Pennicott, who nominated Wendy, said: ‘Wendy clearly demonstrates the attributes of an employee committed to customer service and she’s undoubtedly a worthy winner of the award.’