Excellent staff make excellent stores and Specsavers prides itself on staff that are not only well trained and professional but provide genuine service with a smile. Customer Mr Maskell noticed a great example of this when he recently visited the Sudbury branch:
‘I have recently been prescribed and had spectacles dispensed from Sudbury Specsavers. Optical assistant Lee Ford helped me choose new glasses and was immensely helpful throughout my Specsavers experience. I have needed to return two times to get my glasses altered and every time nothing ever seems too much for him, even when I feel I’m being difficult!
He is a brilliant role model for potential and future Specsavers employees. An excellent example of next-to-none customer service.
Cheerful and professional. Thank you Lee!’
Mr Maskell, Sudbury