Meet Rachel McFayden, store director at Straiton.
Tell us a bit about yourself?
I'm originally from Glasgow but now live in Edinburgh with my husband Steven, and James the dog. I enjoy travelling and regularly visit Tiree with the family. I love spending my days off cooking, reading books and spending time with friends.
Can you describe a typical day at work?
One of the most fulfilling aspects of being a director is that every day is different with new and exciting challenges. We have a broad demographic in Straiton, so we welcome different patients every day. We are also a multi-functioning business, so whether we are looking after eyes, ears, or home visits, there's always new experiences.
What do you enjoy about your job?
Being a Specsavers director means that I am directly responsible for the development of our team. It's hugely rewarding to be instrumental in their training and career progression program. Being part of those wins and successes is fantastic. I am also delighted that we have OCT technology in store, which is a game changer in terms of offering high tech patient care with a hospital level scan of the eyes.
How did you get into this industry?
I always knew I wanted to have a career as a health professional. After researching different options in high school, Optometry seemed like the perfect fit and I am glad I choose a career that has allowed me to progress to where I am today.
How did you get involved with Specsavers Straiton?
I was working with directors Craig and Ian as an Optometrist at Specsavers Gyle Centre, and after completing some management training, the partners began some mentoring and development with a view to looking at future partnership opportunities. When the store at Straiton in Sainsbury's came up, we felt it was the right time for me to join them as a new partner.
Do you wear specs and what is your favourite style?
I don't have a prescription, but am a fan of the Balmain range, particularly their sunglasses. I use polarising lenses all year round for driving, as they are fantastic for eliminating glare, and the Balmain frames work brilliantly.
What training do you do?
We are very proactive in learning and training across the team at Straiton. We believe that learning is a continuous process, and we have recently delivered a great training project on OCT and Audiopad, focusing on clinical testing for both eyesight and hearing. It's great to be able to offer this to all our patients in store.